Reminders
Description
Open items can be dunned via the dunning modules. The usual procedure is to have the system automatically make reminder proposals after entering a few selection criteria. These are processed in the reminder suggestion list, the reminders are then created and can then be revised and possibly reprinted.
Functionality
- Reminder suggestion list
- Create reminders
- Care window reminder
- List window Reminders
- Default setting Open items Reminders
Reminder suggestion list
You can display the total for all dunning proposals and select, remove, add, print or display background information on open items and, if necessary, edit them before you start printing the dunning notices.
Furthermore, you can, analogous to the payment proposal list, add further OPs to the existing dunning proposal list by 'Drag-and-Drop' or via the menu item 'Further dunning proposals' à Please do not forget that the checkbox 'New structure' must not be ticked if you want to add to the existing list. Otherwise the list will be newly created.
By double-clicking on a reminder proposal, it can still be edited individually. In addition, fixed due dates, independent of the document data, and also an internal note can be entered via the 'Text' field.
Then start the reminder printout via the menu item 'Reminders'.
| Menu item | Description |
|---|---|
| Edit | - |
| : Total reminders | Totals up the values of all open items and outputs them. |
| : Remove Selected OP's | Removes the selected open items (marked lines) from the list. |
| : Remove blocked OP's | Removes the blocked open items from the list (the "dunning block" indicator and the corresponding time period are taken into account) |
| : Print reminder proposals | Prints the list as hardcopy |
| : Further reminder proposals | Opens the "Suggest Reminders" window to expand the list. |
| : Save reminder proposals | |
| : : Save list | Saves the displayed list at the logged on client. This means that only one list can be saved per client, which is overwritten by any previously saved list. |
| : : Restore list | Restores the list stored on the client. |
| Reminders | Call up reminder window |
| Search | Call up list window |
| Symbol | Description |
|---|---|
 | Open positions |
 | Shows the customer account of the selected open item |
 | Shows the customers of the selected open item |
 | Display document history |
 | Export and printing |
Create reminders
The input fields should be filled in sensibly. For example, the last payment was usually received two days ago and the new payment deadline is one week. Then reminder fees and interest on arrears can be specified and the raising of the reminder level can be forced or omitted.
The creation of reminders can be terminated with an error message if the reminder amount (the sum of all invoices and payments made) is negative. This may be the case if payments have not been linked to open invoices and the invoices are not dunned, for example because they are due. In this case, you can link the payments and call up the dunning proposal list again, or remove the corresponding payments from the dunning proposal list manually via the menu. The error message results in not only the reported customer not being dunned, but none at all.
Finally, the preset standard document for reminders is displayed if the option "output automatically" has been set. If necessary, another document can be used here if other documents have been created as documents in ClassiX®.
If all open items, which were combined in one dunning notice, were created in the same foreign currency, the dunning notice generated is also issued in this foreign currency. If the former is not the case, the amounts are always displayed in the local currency.
| Field | Description |
|---|---|
| Reminder date | The dunning date to be included in the dunning notices to be created. (Preset with the session date).
|
| Payments considered until | Date of the last posting of incoming payments. This date is/can be printed in the reminders.
|
| Specification of new payment date | Indication of the date by which the payment of the dunned open items must be made. This date is/can be printed in the reminder.
|
| Reminder fee | - |
| : 1st stage | Additional fee for the first reminder. This value can be preset in the tab "Sentences" in the client (attribute: first.dunningCharge) |
| 2nd stage | Additional fee for the second reminder. This value can be preset in the tab "Sentences" in the client (attribute: second.dunningCharge) |
| 3rd stage | Additional fee for the third reminder. This value can be preset in the tab "Sentences" in the client (attribute: third.dunningCharge) |
| Default interest | Default interest (in Germany gem.  § 288 BGB: Five percentage points above the basic interest rate if a consumer is involved; 8 percentage points above the basic interest rate for claims for remuneration in which a consumer is not involved). The default interest will not be charged at the first reminder, the payment reminder. Thereafter, the interest on arrears is calculated as follows: This value can be preset in the tab "Records" in the client (attribute: dunned.percent). |
| Automatic output | Selecting this check box causes automatic output (print, fax, etc.) after the reminders have been created. Only if this checkbox is active, the checkbox "Print with OLE in foreground" is displayed. |
| Printing with OLE in the foreground | If the checkbox is set, the automatic output is started in a separate process and thus does not block the active ClassiX® application. |
| button | Description |
|---|---|
| Reminders | Create reminders |
Care window reminder
This window is used to maintain an already created reminder.
| Menu item | Description |
|---|---|
| Edit | - |
| - | |
| : : : With OLE in the foreground | Calls up the print mask in the foreground. |
| : : : With OLE in the background | Calls up the print mask in the background. The advantage is that the printing process does not block the normal ClassiX® process and can therefore be continued during printing. |
| Search | Call up list window |
| Symbol | Description |
|---|---|
 | Create new open items dunning letter |
 | Save changes |
 | Delete reminder |
 | Print reminder |
 | Print reminder |
| Display document history |
| Field | Description |
|---|---|
| Reminder | - |
| Number | Number of the dunning document |
| Editor | The processor of the reminder is displayed here. The user who was logged in when the reminder was created is always preset. |
| Dunning level | The highest dunning level of each open item. |
| Reminder date | The date on which the reminder was created. |
| Language | The language in which the document is to be created. This is preset based on the customer data, but can be overwritten. (For example, by default by the document presettings). |
| Customer | The customer who has to settle the open items. |
| Address | The address (street/post office box address) to be printed in the document. |
| Contact person | The contact person who is addressed in the document. |
| Correspondence | The address to which the reminder should be sent. (email, fax address) |
| Reminded open positions | - |
| Open positions | The predecessors are displayed here. These can also be several open items if a customer had several open items when the dunning notice was created. |
| Reminder amount | - |
| Open positions | The total value of the dunned open items |
| Reminder fee | Possible reminder fees to be paid |
| Default interest | Default interest to be paid, if any |
| Total value | Total value = net value + reminder fee + interest on arrears |
| Payment date | Date by which the dunned open items should be cleared |
| button | Description |
|---|---|
| Editor | Select editor |
| OK | Changes to the reminder are saved. If no changes are made, the button is locked. |
| New | The input window is cleared. |
| Delete | The displayed reminder is deleted. |
| Close | The window is closed without saving changes. If you want to save the changes, you must press the "OK" button. |
List window
This window lists the reminders saved in this machine.
| Menu item | Description |
|---|---|
| Edit | - |
| - | |
| : : : With OLE in the foreground | Transfers the selected documents to the print window in the foreground. |
| : : : With OLE in the background | Transfers the selected documents to the print window in the background. The advantage is that the printing process does not block the normal ClassiX® process and can therefore be continued during printing. |
| Symbol | Description |
|---|---|
| Create new reminder |
 | Edit reminder |
| Delete reminder |
| Print reminder list |
| Print reminder |
| Field | Description |
|---|---|
| Date | Search by date |
| Customer number | Search by customer number |
| Not printed | If this checkbox is set, only the reminders found that have not yet been printed are displayed when searching for the customer number or date. (The print date is displayed in the list of open item reminders, so that if the checkbox is not set, a filtering of the non-printed reminders can also take place via this box). |
| button | Description |
|---|---|
| Customer | Select customer |
| Edit | The current reminder is displayed in the input window. |
| New | An empty input window opens. |
| Delete | The selected reminder is deleted. |
| Close | The window is closed. |
Default setting Open items Reminders
| Field | Description |
|---|---|
| Presets | - |
| Address | If a reminder is generated for the customer, the address entered here is automatically copied into the document. |
| : Contact person | If a reminder is generated for the customer, the contact person specified here is automatically included in the document. |
| : Correspondence | If a reminder is generated for the customer, the correspondence address specified here is automatically copied into the document. |
| button | Description |
|---|---|
| OK | Changes are saved. If no changes are made, the button is locked. |
| Close | The window is closed without saving changes. If you want to save the changes, you must press the "OK" button. |
Related topics
Technical Documentation
Implementation
Quality assurance
Test framework for the creation of open item reminders
| Invoices | Payments | Reminder amount | Result | |
|---|---|---|---|---|
| 0 invoices due | none or various | not positive | No open item appears in the reminder proposal list and therefore no reminder is created | |
| 1 invoice due | - | positive | ||
| 1 invoice due | 1 payment (not coupled) | positive | ||
| 1 invoice due | 1 payment (coupled) | positive | ||
| 1 invoice due | - | 0 | This case cannot occur | |
| 1 invoice due | 1 payment (not coupled) | 0 | ||
| 1 invoice due | 1 payment (coupled) | 0 | ||
| 1 invoice due | - | negative | This case cannot occur | |
| 1 invoice due | 1 payment (not coupled) | negative | ||
| 1 invoice due | 1 payment (coupled) | negative | ||
Processing reminders Basic module
Module name
opitdunn.mod
Classes
Security
In addition to restricting access rights via the class and its data fields, the module can be restricted in its use via some of the received messages.
| Message | Parameters | Function | Security |
|---|---|---|---|
| Message | Parameters | Function | Receiver module |
|---|---|---|---|
Edit reminders Editing module
Module name
opitdedt.mod
Classes
Security
In addition to restricting access rights via the class and its data fields, the module can be restricted in its use via some of the received messages.
| Message | Parameters | Function | Security |
|---|---|---|---|
| Message | Parameters | Function | Receiver module |
|---|---|---|---|
Edit reminders Selection module
Module name
opitdsel.mod
Classes
Security
In addition to restricting access rights via the class and its data fields, the module can be restricted in its use via some of the received messages.
| Message | Parameters | Function | Security |
|---|---|---|---|
| Message | Parameters | Function | Receiver module |
|---|---|---|---|
;){kind=link}
;){kind=link}
;){kind=link}